Self-exclusion and account controls at Piperspin Casino

We offer self-exclusion as the main tool for players who want to step away from play at Piperspin Casino. It can be configured for a definite period of 3 months to 5 years, or set indefinitely for an open-ended break from the account.

Cancelling or re-opening an account

If a definite self-exclusion is cancelled early, a 24-hour cool-off period applies before the account becomes active again. For an indefinite self-exclusion, re-opening the account requires a 7-day waiting period, giving us time to confirm the request is genuine and considered.

Our verification framework follows a three-tiered, risk-based approach — Simplified Due Diligence, Customer Due Diligence, and Enhanced Due Diligence — which also supports the checks we carry out around self-exclusion requests and account reactivation.

Dormant accounts and account oversight

An account left inactive for 12 consecutive months is classed as dormant, and a monthly administrative fee of £10 is debited from the start of each month until the account is reactivated or the balance reaches zero. This applies whether or not a self-exclusion period has been set.

These controls sit alongside the standard identity checks we require, including a valid government ID, a proof of address no older than six months, and proof of the payment method used. Full details on how an account is opened and verified are covered under opening an account, and anyone locked out can recover access through account recovery.

We operate under a licence from the Gaming Board of Anjouan, and our terms covering these tools have been effective since 6 May 2025, so the same conditions apply to every player regardless of when the account was opened.

Self-exclusion options at a glance

The table below sets out the self-exclusion and account settings currently available to players.

These figures apply across every account on our licence, regardless of currency or payment method used at deposit or withdrawal.